What to do if you canít hear audio during playback.
Begin by making sure that all external audio hardware (i.e. speakers and headphones) is connected, has power, and that the volume has been set to an appropriate level. Note that some equipment has an external volume control that should be checked for sufficient levels, if applicable.
After a check of your equipment, conditions that prevent an audio recording from being heard by the user can usually be separated into one of two categories.
You must determine which of the two configurations might need to be adjusted.
On a Windows XP system, Click "Start => Control Panel => Sounds and Audio Devices"
On a Windows 7 system, Right-Click the Sound icon from the taskbar and choose Sounds.
On the sounds tab, select an event from the Program Events list. Then click on the play button to play the sound.
If the selected Windows sound cannot be heard, then proceed to review the Windows Configuration issues.
If the sound that you played can be heard, then continue with the Liberty Player Configuration.
Liberty Player Configuration:
Does the Volume Level indictor, next to the main volume control, bounce (move higher and lower) as the file is being played back?
If the Recordings Level Indicator does not move then it is likely that no audio information is being found in the recording file.
If the Recording Level Indicator does move then continue to the next step below.
One: Application Volume Control:
Two: Select All Channels from channel selection:
Three: Select the Correct Audio Device for Output:
Windows Configuration Issues:
Windows XP Volume Controls:
Ensure that the Master Volume and Wave device volume is turned up to full and that the mute checkbox remains unchecked.
Re-test as necessary using Windows Sounds from the initial test until simple Windows sounds can be heard.
Windows 7 Volume Controls:
Increase the level and re-test using the Windows Sounds from the initial test until simple Windows sounds can be heard.
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